At Lyons HVAC & Plumbing, we follow a streamlined process to ensure efficient and professional service from start to finish. Here’s what you can expect when you schedule an HVAC or plumbing services with us:

1. Initial Contact & Information Gathering

When you reach out to us, whether by phone, email, or through our website, we’ll start by collecting key details about your HVAC or plumbing needs. We’ll ask for:

• - Your contact information
• - A description of the problem or service request
• - Your preferred schedule or any special requirements

This step helps us understand your needs and prepare for the service.

2. Creating Your Customer Profile

After gathering the necessary information, we’ll create a customer profile specifically for you. This profile includes details of your property and the systems we’ll be servicing, ensuring that we keep track of all your past service history and can offer you personalized, informed care in the future.

3. Scheduling & Dispatch

We’ll then work with you to schedule the service at a time that’s convenient. Our skilled HVAC and plumbing technicians will arrive on time, fully equipped with the tools and parts needed to address the issue or perform the requested work. Whether it’s a simple maintenance task or a complex repair, we guarantee professional, timely service.